Can I bring a guest?

Guests are permitted. You can buy your guest’s ticket when you buy your own by buying 2 tickets rather than 1.

How do I pick up my wristband?

The ticket that will have been emailed to you when you bought your wristband online will not get you into the Ball. To get in, you need a wristband.

Tickets can be exchanged for wristbands between 10am and 4pm on Thursday 17 and Friday 18 May in J118 (The Officer Team's office in the Students' Union Building). They can also be exchanged on the night of the Ball from the Main University reception between 7pm and 1am. If you are picking your wristband up on the evening of the Ball, bear in mind that queues could be up to 30 - 45 minutes long, so make sure you arrive as early as possible on the night.

You need a student ID to collect your wristband along with the ticket that will have been emailed to you when you ordered online. You don't need to print this out - showing it on your phone screen is fine. The ticket you show us must have your name on it.

I'm bringing a guest - can I pick up their wristband?

Guests can only pick up their wristbands in the presence of the person who bought their ticket - no loose wristbands will be given out. Guests will need valid ID so that we can take down their names (and they'll need it to get into the event). If your guest is another student, they’ll need to bring their student ID with them when they come with you to collect it.

Can I pick up a wristband for a friend?

No loose wristbands will be given out due to security and licensing reasons, so this won't be possible. Remember, unlike in previous years we're open for wristband collection on the night of the Ball until 1am from Main Reception, so there'll be no need to do this anyway!

I can’t attend, but have bought a ticket. Can I get a refund?

You won’t be able to get a refund but you can sell your ticket on. Just send the name and regnum of the person you've sold it to to smsu@stmarys.ac.uk so that we can match it up with their student regnum – they won’t be able to exchange their ticket for a wristband if you don’t do this.

Can I bring my own alcohol?

You won’t be able to take any alcohol into the Building. Bag checks will be in operation.

What does my ticket give me?

Your ticket gives you entry into the indoor area of the Ball, but it doesn’t guarantee entry to any given part due to space restrictions. You will need to get to venues early to guarantee entry as there is a limited amount of space for each venue, eg for headline acts. Please also bring along student ID and a valid identification (passport or valid driving license).

Will there be food stalls?

There will be food outlets there on the night.

Can I park on campus?

Parking won’t be available on the evening.

Where does Summer Ball take place?

The Summer Ball takes place on the main St Mary’s campus. The postcode for St Mary’s Main Campus is TW1 4SX

Registered Office: Students' Union, St Mary's University, Waldegrave Road, Twickenham, Greater London, TW1 4SX
Registered Charity Number: 1150328