IMPORTANT ANNOUNCEMENT - Unfortunately, we've had to postpone our sunset and sunrise yoga events that were originally planned for Sunday 16 September due to a last minute cancellation - we will be rescheduling them for a date very soon, and announcing ASAP!

Wristband process

 

How do I pick up my wristband now that I've bought my ticket online? – Wristbands can be picked up from the Students’ Union in room K11 inside the student square. They can be picked up on Sunday 9th from 10am until 11pm in K11 (the Students' Union Offices) and Monday 10th from 10am until 6pm.

I can't buy my ticket online anymore. Where can I get it? After 9.45am on Sunday 9 September, tickets will only be available from K11. You can buy your ticket either from K11 (the Students' Union Office) between 10am and 8pm or at from door of the St Mary's University Bar (opposite the Students' Union Office) between 8pm and 11pm.

Can I pick up my friend's Big Hello wristband if they’re not around to collect it? – Unfortunately you cannot pick up a wristband for a friend. Each person must come with their student id to pick their own band up – there can be no exceptions to this rule. We will be keeping our ticket desk open until 11pm on the night of our first event and until 2am on the night of our second event to ensure that everyone can collect their wristbands, so there’s no need for anyone else to pick up their friends’ wristbands. If you have bought a friend a ticket under your name, they'll need to come with you to collect their wristband and they'll need to show valid student ID when they pick it up. If you can't come to collect together, the ticket holder can ask for the details on the second ticket to be changed when they come to pick up their own.

 

On the door entry

 

I don't want to buy a wristband. Can I buy entry to events on the door? Yes you can - but there will be limited space in venues for non-wristband holders, as wristband holders alwasy get priority since they've already paid for event. If you want to go to an event but don't have a wristband, arrive as close to the start time of the event as possible.
Where do I buy tickets for Access All Areas (14/09/18)? You can buy tickets for Access All Areas from K11 (10am - 4pm), The St Mary's University Bar (7pm - 8.30pm) and The Picadilly Institute Nightclub (9pm - 12am).

Where do I buy tickets for the Freshers' Ball (17/09/18)? You can buy tickets for the Freshers' Ball from K11 (10am - 10pm) and from Pryzm (10pm onwards).

Where do I buy tickets for Bus2Club (19/09/18)? You can buy tickets for Bus2Club from K11 (10am - 6pm) and The Bar (8pm - 11pm).

Where do I buy tickets for the School Disco (21/09/18)? You can buy tickets for the School Disco from K11 (10am - 11pm).

Where do I buy tickets for the TW1 Sessions (28/09/18)? You can buy tickets for the TW1 Sessions from K11 from Monday 24 - Thursday 26 September (10am - 4pm) and Friday 28 September (6pm - 11pm)

 

Events and bringing guests

 

Can I bring my friend who doesn't go to SMSU to Lightbox? Yes, you are able to bring someone along to lightbox - just make sure they don’t forget their valid ID. If you are buying your guest a ticket from K11, your guest will need to be present when you buy it as the wristband needs to go directly on their wrist.

Can I bring my friend who doesn't go to SMSU to Pryzm? Yes you will be able to bring a friend to our Pryzm Freshers’ Ball - just make sure that they bring valid ID. If you are buying your guest a ticket from K11, your guest will need to be present when you buy it as the wristband needs to go directly on their wrist.

Can I bring my friend who doesn't go to SMSU to Access All Areas? Yes, you are able to bring someone along to Access All Areas - just make sure they don’t forget their valid ID. If you are buying your guest a ticket from K11, your guest will need to be present when you buy it as the wristband needs to go directly on their wrist.

How do I bring a guest to an event at The St Mary's University Bar? To sign a guest into the bar all you need to do is message St Marys Bar with your name, your guest's name and your regnum on Facebook on the day of the event that you want to sign them in on before 7pm. If you are buying your guest a ticket from K11 for an event at the Bar, your guest will need to be present when you buy it as the wristband needs to go directly on their wrist.

When is last entry for The Big Hello events? Last entry at The St Mary’s Bar is 11pm, Pryzm is 1:30am, Lightbox is 2am.

Can I bring my own alcohol? Unfortunately you will not be allowed to bring your own alcohol to any of the events.

Will there be food available at the events? Food is not provided at any of the events, if you think you will get hungry then make sure you eat before. The Refectory on campus provides food until 8pm on every day when our events are running.

Is there transport included in tickets for Big Hello events? A Bus is provided every Wednesday to our weekly Bus 2 Club night out in Kingston, for all other events off campus you will need to make your own way there and back.

I don't want to buy a wristband - when will I need to turn up to events to buy on the door tickets? We will have a limited number of tickets on the door for each event so make sure you turn up early if you are buying on the door. Once these tickets are sold, we will have to turn people away. The best way to guarantee entry to events is… you guessed it, to buy a Big Hello wristband!

 

Dress Code

 

What is the dress code for events at Pryzm? For this event, it's smart casual - clean, smart trainers are fine but none otherwise.

What is the dress code for events at the Viper Rooms? Fancy dress is optional (but encouraged) - within this, no sports hats and no pretend weapons are permitted.

What is the dress code for events at Lightbox? Casual dress code - trainers are fine.

What is the dress code for 'Access All Areas'?  No hats, no hoods.

The dress code for these events is up to each individual venue, so if you have specific questions for a venue then please contact them direct!

 

Big Hello Freshers Day Events

Do I need a Big Hello wristband to attend Big Hello daytime events? All of our daytime events for the Big Hello are free of charge, so anyone can come provided that they’re a St Mary’s student.

Registered Office: Students' Union, St Mary's University, Waldegrave Road, Twickenham, Greater London, TW1 4SX
Registered Charity Number: 1150328